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AUSTRALIAN MADE & OWNED. ESTABLISHED 1969.

A little help from Bathox

Bathox FAQs: products and orders

Answers to Bathox FAQs about products, online orders and everyday care. Can’t find what you need? Ask Bathox.

Where can I buy Bathox?

Shop the range here or find selected Bathox products at Chemist Warehouse. Range and availability vary by store. See where to buy for details.

How do I choose a fragrance?

Start with the fragrance you enjoy, then compare the care information for each product. Explore shower gels and bath foams, hand washes or kids bubble bath. Read the product description and the label before use.

Are all Bathox hand washes antibacterial?

Care formulas vary by product. Look for the Antibacterial designation on the relevant product page and bottle; it does not apply to every hand wash.

Where can I find ingredients and directions?

Open the Ingredients and How to use sections on the product page, and check the label on the bottle you purchase. If you need product-specific information before ordering, contact our team with the product name and size.

Is the whole range vegan or free from palm-derived ingredients?

There is no single answer for every Bathox formula. Several products contain milk or honey ingredients. Check the individual product’s ingredient list and contact us if you need help with an ingredient’s source. Do not use an industry membership or a product name as a substitute for product-specific information.

Does soap-free mean sulphate-free?

No. These terms describe different things. Check the full ingredient list on your product; do not assume that a soap-free product is sulphate-free.

How do mixed value packs work?

Choose the quantity of each fragrance: eight 500 mL bottles for shower gel, or twelve 600 mL bottles for hand wash. You can repeat a favourite, or fill the remaining spaces with one fragrance. Your selected mix is shown in your bag and applies to every pack of that item you order. Only currently available choices are offered.

Can I recycle the packaging?

Check the disposal instructions on your bottle and local council guidance for each component. Bottles, caps and pumps may need to be handled differently.

Can I return an order?

Our delivery and returns page explains change-of-mind requests separately from your rights if a product is faulty, damaged or incorrect.

How can I ask about wholesale or stocking Bathox?

Choose “Wholesale / stocking Bathox” on our contact form. Tell us your business name, location and the products you are interested in.